Melanin Apparel items are made-to-order, which means they are produced AFTER an order is placed. This is for personalization purposes and to give our customers a wide range of designs to choose from.
Please note that Delivery Time = Process time + Shipping Time.
We have our fulfillment centers located both in the US and overseas to keep the best pricing for customers. Therefore, processing and shipping times vary among product types. Please refer to the Shipping Section in the product page, or the following table for more details:
| Product Type | Production Time (Business days) |
Shipping Time (Business days) |
|---|---|---|
|
All-over-print Apparels (including All-over-print Hoodie, T-shirt, Shorts, Joggers, etc.) |
2 – 8 | 7 – 15 |
|
Basic Graphic Apparel (including Direct-to-garment T-shirt, Hoodie, Sweatshirt and Hoodie) |
2 – 5 | 5 – 10 |
| Hats | 2 – 5 | 5 – 10 |
| Footwear | 6 – 8 | 7 – 15 |
| Home Decor | 3 – 8 | 5 – 10 |
| Mug | 2 – 5 | 5 – 10 |
⚠ Note:
Shipping charges may vary depending on the shipping address. Final shipping charge will be displayed on the checkout page.
Promotion: We offer Free Shipping for orders over $75 shipped to the U.S.
📩 support@melaninapparel.com
📞 (702) 763-3062
Leave a message and our agents will get back to you within 24 hours; M-F
At Melanin Apparel, we stand behind the quality of our products and want you to be completely satisfied with your purchase. At this time, we DO NOT offer exchanges. However, we are always working on new solutions to offer our customers.
*** Melanin Apparel will send you A REPLACEMENT or FULL REFUND if there are issues with your purchase, caused from our end. However, you must first send the original, unworn merchandise back to the provided shipping address (tracking must be included). We will treat this loss as our responsibility for our neglect and your unsatisfactory shopping experience.
PLEASE ALSO NOTE ***** Any order sent back to our office WITHOUT prior approval WILL NOT be received by us and no refund/exchange will be provided. *****
Please note that we do not comply with requests for refunds or replacements for such errors as incorrect selection of sizes, designs, colors, or wrong shipping address given, etc. Additionally, if you have a problems with sizes, designs, colors or deliveries, kindly reach out to our Customer Service Department for personal assistance.
If you wish to cancel or make a correction or modification to your order, please contact our Customer Service Department within 24 hours of placing your order. Once the order is sent to the fulfillment centers, cancellation is no longer accepted.
If you have yet to receive a refund, first check your bank account again, then contact your payment institution. It may take some time before your refund is officially posted.
